Clinical Field
Support Services
On-Demand Scaling
When it Matters Most
Each clinical implementation represents an opportunity to not only close a sale but to also build your brand reputation.
The TCX network of more than 18,000 on-demand Clinical Brand Ambassadors (CBAs) offers the exact expertise needed to convert new customers into legacy customers by turning every implementation into a positive brand experience.
Tens of Thousands of Clinicians, Ready When You Are
Our nationwide and international network of clinicians is available to support your brand with services including:
- Sales Presentations
- Proctoring
- Precepting
- In-Servicing
- Booth Assistance
Why TCX?
Reduce Expenses by 30%
Side-by-side cost comparisons show that the TCX model can create savings of up to 30% vs. standard proctoring methods.
4:1 Personnel Ratio
On average, medtech firms opting for scalable solutions deploy 4 clinical brand ambassadors for less total cost than one full time employee.
Reduce T&E by up to 35%
7/10 of the clinicians are local and within a 2 hour driving distance of the assigned engagement.
Lower Burden on HR
All screening, training and credentialing is handled by TCX, reducing internal resources that typically manage on-site deployments.
Product Reinforcement & Branding
TCX Clinicians act as client brand ambassadors on-site, so your brand is continuously supported and maintained.
Unlock 85% More Productivity
Statistics show that sales reps spend only 15% of their time on sales versus customer service and support.
Results That Speak for Themselves
Our highly-vetted per diem Clinical Brand Ambassadors consistently are the highest quality in the industry. As the face of your brand, their expertise and professionalism ensure successful medtech implementations, helping your organization grow with confidence.
Maximize Sales & Marketing Impact
By combining cutting-edge technology with a vast network of clinicians, The Clinician eXchange amplifies your brand’s reach, delivering greater ROI and deeper customer engagement.
Implementation Cost Savings
Customer Satisfaction Rate
Sales Close Rate
Deliver The Human eXperience
Medtech organizations are traditionally focused on science and engineering, but 84% of clinicians rely on peer recommendations when making purchase decisions (McKinsey). TCX helps link these two pillars with the essential element that’s often overlooked: Human eXperience.